WiTalk Base Q&A

Can the WiTalk9 X and other WiTalk series headsets work with WiTalk Base?

WiTalk 5 and WiTalk9 SE is not compatible.

Why does Base cascading fail?

Please check the following:
1. Use a CAT6 or higher Ethernet cable
2. When connecting two Bases, link LAN2 to LAN2—do not cross-connect ports
3. Set one Base as the Master and the other as the Remote
4. For cascading more than two Bases, connect all LAN2 ports to a router

How can I reduce signal interference?

For optimal performance, place the Base at least 1.7 meters (5.6 ft) above the ground.

How do I connect the Base via Ethernet or Wi-Fi?

Wired connection (Ethernet):

Connect your computer to the Base using an Ethernet cable.
Open a browser and enter 192.168.2.1.
Log in with your account and password.;

Wireless connection (Wi-Fi):

Disconnect your computer from any wired network.
Search for a Wi-Fi hotspot starting with “BASE” on your laptop.
Enter the password: 12345678.
Open a browser and go to 192.168.2.1, then log in.

How do I know whether I need a G-mount or V-mount version?

The V-mount is globally compatible and suitable for most users.
The G-mount is for specific regions in the U.S. If you're unsure which one you need, we recommend contacting your sales representative or customer support for guidance.

How many remote headsets can one Base connect to?

Supports up to 16 remote headsets, plus one additional wired headset via TRRS.